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Privacy Policy

Privacy Policy

Codulon
Last updated: 01-06-2026

Codulon respects your privacy. This Privacy Policy explains how Codulon collects, uses, stores, and protects personal data when you visit https://codulon.com, place an order, download software, contact Codulon, or use digital products provided by Codulon.

Codulon is based in the Netherlands and sells digital software products only. No physical products are shipped.

Under the GDPR/AVG, personal data may only be processed when there is a valid legal basis, and website visitors must be informed clearly about how their personal data is used.

1. Who we are

Codulon
Website: https://codulon.com
Email: info@codulon.com
Chamber of Commerce: Groningen, The Netherlands
Chamber of Commerce number: 42073061
VAT: No VAT is charged under the Dutch small businesses scheme.

For privacy-related questions, contact: info@codulon.com

2. What personal data we collect

Codulon may collect and process the following personal data:

  1. name;
  2. email address;
  3. billing details;
  4. order details;
  5. payment status;
  6. IP address;
  7. browser type and version;
  8. device information;
  9. operating system;
  10. website usage information;
  11. download information;
  12. licence or access information;
  13. email messages and support requests;
  14. technical logs, such as error logs and security logs.

Codulon does not intentionally collect special categories of personal data, such as health data, religious beliefs, political opinions, biometric data, or criminal data.

Please do not send sensitive personal data unless it is strictly necessary.

3. How we collect personal data

Codulon may collect personal data when you:

  1. visit the website;
  2. place an order;
  3. pay for a digital product;
  4. download software;
  5. create or use an account, if accounts are enabled;
  6. contact Codulon by email or contact form;
  7. request support;
  8. report a bug;
  9. use a licence key, download link, or customer area;
  10. interact with cookies, analytics tools, security tools, hosting logs, or payment systems.

4. Why we use personal data

Codulon processes personal data for the following purposes:

  1. to operate the website;
  2. to process orders;
  3. to deliver digital software products;
  4. to provide download access;
  5. to manage licence files, licence keys, or product access;
  6. to process payments;
  7. to send order confirmations and service emails;
  8. to respond to questions and support requests;
  9. to investigate technical problems, bugs, misuse, or security issues;
  10. to improve the website and digital products;
  11. to keep administrative records;
  12. to comply with legal obligations.

5. Legal bases for processing

Codulon processes personal data only where there is a legal basis under the GDPR/AVG. The possible legal bases are:

  1. Performance of a contract
    Used when Codulon processes your order, delivers digital software, provides download access, or handles support related to a purchase.
  2. Legal obligation
    Used when Codulon must keep administrative, tax, accounting, or legal records.
  3. Legitimate interest
    Used for website security, fraud prevention, abuse prevention, technical logging, improving the website, and responding to business-related messages.
  4. Consent
    Used for non-essential cookies, marketing emails, or optional analytics where consent is legally required.

The Dutch Data Protection Authority explains that organisations need a valid GDPR basis before processing personal data.

6. Orders and payments

When you place an order, Codulon may process your name, email address, billing details, order details, payment status, and related technical information.

Payment data may be processed by an external payment provider. Codulon does not need to store full payment card details.

Payment providers may process personal data under their own privacy policies.

7. Digital downloads and licence access

Codulon sells digital products only.

To provide access to software, downloads, licence files, or licence keys, Codulon may process:

  1. order number;
  2. email address;
  3. purchased product;
  4. download date and time;
  5. IP address;
  6. licence or access status;
  7. technical logs related to download delivery.

This information is used to deliver the product, prevent misuse, troubleshoot access issues, and protect paid digital files.

8. Contact and support

If you contact Codulon by email or contact form, Codulon processes the information you provide, such as your name, email address, message content, screenshots, error messages, order details, and technical information.

This data is used to respond to your message, provide support, investigate issues, and maintain records of communication.

9. Cookies

Codulon may use cookies and similar technologies.

Cookies are small files stored on your device. They may be used to make the website work, remember preferences, secure the website, process orders, analyse website use, or support payment and checkout functionality.

Codulon may use:

  1. Functional cookies
    These are necessary for the website, checkout, downloads, security, and basic functionality.
  2. Analytical cookies
    These help Codulon understand how visitors use the website. If analytical cookies have little or no impact on privacy, consent may not be required, but visitors must still be informed.
  3. Security cookies
    These help protect the website against spam, abuse, fraud, attacks, and unauthorised access.
  4. Payment and checkout cookies
    These may be needed to complete orders and payments.
  5. Marketing or tracking cookies
    Codulon does not use marketing or tracking cookies unless clearly stated and only after consent where legally required.

You can disable or delete cookies through your browser settings. Some parts of the website may not work properly without functional cookies.

10. Analytics

Codulon may use privacy-friendly analytics to understand website performance and visitor behaviour.

Analytics data may include visited pages, visit time, browser type, device type, approximate location, referral source, and technical usage data.

Codulon does not use analytics to identify individual visitors unless necessary for security, fraud prevention, abuse prevention, or legal reasons.

11. Comments, public profiles, and uploads

Codulon does not use public WordPress comments as part of its normal webshop functionality.

Codulon does not intentionally allow public visitor comments, public user profiles, or public media uploads unless clearly stated otherwise.

If these features are enabled in the future, this Privacy Policy should be updated before they are used.

12. Email communication

Codulon may send service emails related to orders, downloads, licences, support, account access, security, or changes affecting purchased digital products.

Codulon does not send marketing emails unless you have consented where required.

You can unsubscribe from marketing emails at any time if marketing emails are introduced.

13. Service providers

Codulon may use third-party service providers to operate the website and deliver digital products.

These may include:

  1. web hosting providers;
  2. domain and DNS providers;
  3. email providers;
  4. payment providers;
  5. webshop and checkout software providers;
  6. security and spam prevention providers;
  7. analytics providers;
  8. backup providers;
  9. software delivery or licence management providers.

These providers may process personal data only where necessary to provide their services.

14. Sharing personal data

Codulon does not sell personal data.

Codulon may share personal data only where necessary:

  1. with service providers used for hosting, payments, email, security, analytics, backups, webshop functionality, or software delivery;
  2. to process an order or payment;
  3. to provide support;
  4. to comply with legal obligations;
  5. to protect Codulon, customers, the website, or digital products against misuse, fraud, or security threats;
  6. if required by a court, regulator, tax authority, or lawful authority.

15. International transfers

Codulon aims to process personal data within the European Economic Area where reasonably possible.

If personal data is transferred outside the European Economic Area, Codulon will use appropriate safeguards where required, such as an adequacy decision, standard contractual clauses, or another lawful transfer mechanism.

16. Retention periods

Codulon does not keep personal data longer than necessary.

The GDPR does not set one fixed retention period for all personal data. Organisations must determine suitable retention periods based on the purpose of the processing.

Codulon normally applies the following retention periods:

  1. order and administrative records: as long as required for tax, accounting, and legal obligations;
  2. contact and support messages: up to 24 months after the last contact, unless longer retention is necessary;
  3. technical server logs: usually up to 12 months, unless needed longer for security or investigation;
  4. download and licence logs: as long as reasonably necessary to provide access, prevent misuse, and prove delivery;
  5. analytics data: according to the settings of the analytics tool used;
  6. account data: as long as the account remains active, unless deletion is requested and no legal reason requires retention.

When personal data is no longer needed, Codulon will delete or anonymise it where reasonably possible.

17. Security

Codulon takes reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration, and disclosure.

These measures may include:

  1. HTTPS encryption;
  2. secure hosting;
  3. software updates;
  4. access controls;
  5. password protection;
  6. spam and abuse protection;
  7. backups;
  8. limited access to personal data;
  9. security monitoring.

No website, webshop, or digital system can be guaranteed to be completely secure.

18. Your privacy rights

Depending on the situation and applicable law, you may have the right to:

  1. access your personal data;
  2. correct inaccurate personal data;
  3. request deletion of your personal data;
  4. restrict processing;
  5. object to processing;
  6. withdraw consent;
  7. request data portability;
  8. file a complaint with a data protection authority.

The Dutch Data Protection Authority states that individuals generally have the right to access their personal data and may request deletion in certain situations.

19. How to exercise your rights

To exercise your privacy rights, contact:

info@codulon.com

Codulon may ask for information needed to verify your identity before processing your request.

Codulon will respond within the period required by applicable law.

20. Complaints

If you believe Codulon has not handled your personal data properly, please contact Codulon first at:

info@codulon.com

You also have the right to file a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.

21. Children

The website and digital products are not specifically directed at children.

Codulon does not knowingly collect personal data from children without appropriate permission.

If you believe that a child has provided personal data to Codulon, contact info@codulon.com so the data can be reviewed and deleted where appropriate.

22. Links to other websites

The website or software may contain links to third-party websites, platforms, tools, plugins, libraries, APIs, or services.

Codulon is not responsible for the privacy practices, security, content, or terms of third parties.

You should read the privacy policy of any third-party website or service you use.

23. Changes to this Privacy Policy

Codulon may update this Privacy Policy from time to time.

The latest version will be published on https://codulon.com.

If Codulon adds new features such as customer dashboards, subscriptions, newsletters, marketing tracking, public comments, user uploads, or additional payment methods, this Privacy Policy may be updated.

24. Contact

For questions about this Privacy Policy, contact:

Codulon
Email: info@codulon.com
Website: https://codulon.com